FAQ’s

What is a termite report?+

What is a termite report?

“Termite Report” is the generic term for a “Wood Destroying Pests And Organisms Inspection Report”. A Termite Report identifies any condition or damage which is related to termite infestation, wood-destroying beetle infestation and fungus infection.

What areas of the structure will be inspected?+

What areas of the structure will be inspected?

An inspection is a non-intrusive examination of the structure. We inspect areas only which are visible and accessible on the date of inspection. Some areas of the structure are not accessible for inspection, such as the interior of walls and ceiling, spaces between floors, areas concealed by floor coverings, areas behind or below built-in appliances, cabinets and furniture.

How can I prepare for a termite inspection?+

How can I prepare for a termite inspection?

Provide at least two feet of clearance around the exterior walls of the structure and two feet of clearance within the interior walls of the garage. Remove any personal belongings, furniture, including closet organizers, which obstruct the access openings for the subarea and the attic. Provide also adequate space below all sinks.

Why does my termite report have a further inspection item?+

Why does my termite report have a further inspection item?

During the course of the inspection if a condition is discovered and the true condition of an area cannot be determined because the area is non-visible or inaccessible then a further inspection is needed. The most common scenario for further inspection is when there is no access to a specific area, see also, “How can I prepare for a termite inspection?” Other scenarios are water stains or termite emerging from within walls, ceilings and exterior sidings, see also, “What areas of the structure will be inspected?”

On my report there are Section 1 and Section 2 items – what is the difference?+

On my report there are Section 1 and Section 2 items – what is the difference?

Section 1 means there is damage from termites or water, or a termite infestation is present. Section 2 means a condition was found which could lead to future damage (i.e. water leaks, improper sealed surfaces).

What is dry rot?+

What is dry rot?

Dry rot is a common term used for wood decaying fungus, which infects and damages wood. This term can be misleading, because dry wood does not rot. Refer to our Knowledge Center for additional information.

Are there different types of termites?+

Are there different types of termites?

Yes – there are three different types of termites in the San Francisco Bay Area. One of the two most common are Drywood Termites, which colonize the wood component within a structure. The other most common are Subterranean Termites which live and move within the ground. The least common are Dampwood Termites which exist in extreme wet environments. Refer to our Knowledge Center for additional information.

“I have termites; how do I get rid of them?”+

“I have termites; how do I get rid of them?”

Control measures for termites can consist of non-chemical or chemical applications. Our licensed professionals will provide you with a customized termite control solution designed to meet your needs.

When to fumigate a structure or when to apply a soil treatment?+

When to fumigate a structure or when to apply a soil treatment?

There are different types of termites therefore different control methods are necessary. One method to eradicate Drywood Termites is to perform a fumigation. (Please see also next question). To control Subterranean Termites a soil treatment is applied.

Are there alternatives to fumigations?+

Are there alternatives to fumigations?

Although fumigation is the most effective way to eradicate Drywood Termites there are several alternative methods. In many situations it is more practical and feasible to perform localized treatments and/or to physically remove the infested wood.

Are there non-chemical alternatives to eradicate termites?+

Are there non-chemical alternatives to eradicate termites?

Yes, there are several non-chemical alternative methods to control termites. Contact us for more information on alternative methods.

Will there be an odor after treatment?+

Will there be an odor after treatment?

Most products on the market today are designed to be odorless.

How often should I have a termite inspection?+

How often should I have a termite inspection?

We advise to have an inspection performed every year as part of a routine maintenance schedule for your property. Please refer to our Warranty Service & Monitoring Program for additional information.

Why should I have my house inspected every year?+

Why should I have my house inspected every year?

The San Francisco Bay Area is a perfect environment for termites. Termites cause over 2 billion dollars in damage annually nationwide. Periodic inspections can protect one of your most valuable assets – your home. Please refer to our Warranty Service & Monitoring Program for additional information.

What is a “Termite Free For Life” Warranty Service & Monitoring Program?+

What is a “Termite Free For Life” Warranty Service & Monitoring Program?

Our Termite Free for Life, Warranty Service & Montioring Program protects against any new termite or woodboring insect activity or damage. If there is ever any new activities or damage by termites or other woodboring insects, our Warranty Service & Monitoring Program will protect your property for unlimited repairs as long as you maintain your policy. Our specialized technicians will promptly provide you with the high-quality service you deserve.

Will my home qualify for your Warranty Service & Monitoring Program?+

Will my home qualify for your Warranty Service & Monitoring Program?

Any structures where we have performed a Termite Inspection qualify for the Warranty Service & Monitoring Program. This plan will extend coverage of structures with existing infestations that have been identified and rectified by our firm. More importantly, it covers any unforeseen, future activities or damage. The best Termite Protection Plan available, the Warranty Service & Monitoring Program means 100%
Protection!

Is the Warranty Service & Monitoring Program transferable if I sell my home?+

Is the Warranty Service & Monitoring Program transferable if I sell my home?

Yes. If you sell your property, any remaining coverage under Warranty Service & Monitoring Program is transferable to the new owner at no charge. As an added benefit, we provide you with a free Termite Inspection for the sale of the property as long as your plan is maintained.

Who do I contact to submit a claim under the Warranty Service & Monitoring Program?+

Who do I contact to submit a claim under the Warranty Service & Monitoring Program?

Just call us at 510-568-7200 and we will promptly send a licensed professional to evaluate your concerns.

“We have used Times Up Termite for the last 26 years and have always been impressed with their prices, service and guarantees. They are an excellent company.”

Donna W.
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“They were excellent in describing what they were working on, how things were getting replaced, and professional in how they got it done. They were even able to get an excellent match to the paint on my house, most of which has been battered by the sun for several decades.”

- Erin R.

“We have used Times Up Termite for the last 26 years and have always been impressed with their prices, service and guarantees. They are an excellent company.”

- Donna W.

“Times Up did termite and dry rot repair on my home. Work was excellent and done in a timely manner. Would definitely use again.”

- Ann M.

“I'm very happy with the service I continue to receive from the team at Times Up Termite. I highly recommend using them for termite treatments. The team is responsive to emails/calls and the entire staff is knowledgeable and kind. Highly Recommend.”

- Niko N.